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My ambition is to see patients’ voices at the heart of the design and delivery of healthcare

Dr Henrietta Hughes

First Do No Harm, the independent review of the safety of medicines and medical devices led by Baroness Julia Cumberlege, found that patients’ voices were ignored, and that the health system did not listen and act, but was defensive, dismissive, and disjointed. As the first ever Patient Safety Commissioner I have been listening to patients and patient safety experts to understand what needs to improve.

What does Windrush 75 mean for the NHS?

The Windrush Generation endured the worst of racism and anti-blackness. It wasn’t just the ‘colour bar’ ‘that they endured but the ongoing issues of the impact of empire and colonisation. And we need to recognise, too, that racism and injustice can still be experienced today.

Headshot of Heather Nelson

Likkle but talawah

Over the years, having reached a point of exasperation, I accepted the struggle, hurdles and challenges to overcome can’t take place in isolation.