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As the Patient Safety Commissioner, my role is to champion the voice of patients and my goal is that every patient will feel that their voice and views matter – and that means all patients.

My interest in equality first started in the 1980s. It was a wish of my parents for me to receive a ‘good education’. I was one of only four Black pupils in middle and high school, one that had changed from a boys’ grammar to a comprehensive. I could clearly see staff and teachers struggling with the new intake of Black faces that looked very different from other children; it was around then that I started, indirectly, forming questions about equality whilst facing the stark realisation about what difference meant.

This report sets out to understand the broad availability of digital products and services that currently exist. The report explores the range of technology that is in place for Accident and Emergency clinicians, red-cell specialists, and ambulance care, to aid timely support to sufferers on their emergency hospital arrival.

Health care is becoming more digitalised, and data-driven. Precision medicine, clinical decision support systems and predictive analytics are no longer the future, but our present. Covid 19 has also accelerated the adoption of new technologies and new ways of working.

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First Do No Harm, the independent review of the safety of medicines and medical devices led by Baroness Julia Cumberlege, found that patients’ voices were ignored, and that the health system did not listen and act, but was defensive, dismissive, and disjointed. As the first ever Patient Safety Commissioner I have been listening to patients and patient safety experts to understand what needs to improve.

The Care Quality Commission’s latest report is yet another reminder of the stark inequalities that persist in healthcare access, experience and outcomes across for Black, Asian and ethnic minority people.

“The latest Workforce Race Equality Standard (WRES) data report reiterates the fact that whilst the NHS is diverse, it’s not always inclusive. We welcome the increase in the overall number of Black, Asian and ethnic minority staff joining the NHS workforce, including the slight rise at board level, but there still remains unacceptable levels of discrimination, bullying, harassment and barriers to progression for significant proportions of our diverse staff.

Sickle cell inequalities is a major priority for our work in empowering vulnerable people.